Client on the right .. So everyone says. It is the customer. And why is it right? And why everyone is seeking to please Him? Here supply your client's sense in the world economy and Why in the world of politics. فالعميل or customer, consumer or adopted are the names of individuals or institutions receive information or data services, or different types of resources from an external source. It is the opposite word for the word or source supplier. This is not his client all employers special attention and they know how important impart it is to the success of their business, which is the real key to reach the prosperity and wealth. impart Some institutions see that the customer is the backbone of survival and continuity impart and success impart as well, and believes that it is necessary for each member of their members to be aware that his salary could not have come without the presence of the client. It establishes, for example, note that sense on your receipt to pay the salaries of its employees. I saw some of the institutions put a logo in brochures distributed by its employees joining impart the service hour. Says the slogan "Our most important priority is to provide excellent service to our customers," and then adds, "Use your best opinion on every occasion" We understand from the foregoing that the institution puts great importance to the customer's attention because it is the foundation stone and brick strong survival. impart It also gives employees an open mandate to better uses has an opinion on every occasion and the state to help the client and picky. So what are the ways that help the institution to satisfy the customer and keep him connected to the institution? And how organizations can maintain this client? See some institutions and private institutions characterized by quality that all employees make up a continuum depends each and every one of them on the other to provide outstanding service that will finally reach the final customer. This series of staff or employees have each and every one of them an agent, resource, and then a resource agent, and so on until it reaches the service or the product reaches the end customer. How can this be? When the employee receives impart the data, information or services or materials, which we refer to as "imports" of the employee or another factor, it would be an agent. This client enter improve on imports or remodel then "exported" to another employee, impart becomes the employee "resource" after he was an agent, and the employee who received the "imports" an agent, impart and so a series impart of interrelated supports every one of them to the other until you reach the service or the final product to the client outside the institution. This is the final customer who benefits from the service or product does not know much about the business that has within the institution even reached the service or product. But he no doubt wants a service or product is characterized by the following characteristics: Lead what the client wants. Delivery of the product or service at the right time and the right place. That the product will be ready for use. To be your service or product features at a reasonable price. Of the above, we see that the relationship between the supplier and the client impart privileged relationship where the supplier is keen on multiple things to ensure a lasting relationship with the customer, and this relationship should be characterized by the following characteristics: to trust each other. impart To يتفاهما about how to work together. That the supplier offers alternatives to the client in case of disruption of service or product. And so that the supplier of convergence between him and the client, we ننصحه the client to ask the following three questions: What do you need from me? And here I see that the client has no right to say: This Why اختصاصك. If such a question will enable the supplier to provide the service or product that the customer's needs. What do you do what I offer or give to you? This will enable the supplier to find out the needs of the client worked to develop a service or product to suit the needs of the client. Are there any gaps or deficiencies between what I offer you what you need? The answer to this question will enable the supplier of hard work to develop a product or service to fit in with the requirements of the client. The supplier will be able to find alternatives if the product fails to provide work for which it was made.
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